B2C User Experience Archives - Miller Media, Digital Marketing Agency, PPC, Industrial Web Design, WordPress https://millermediadev.cloudaccess.host/category/b2c-user-experience/ Mon, 13 Mar 2023 07:20:08 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.2 https://www.millermediainc.com/wp-content/uploads/2023/03/favicon.png B2C User Experience Archives - Miller Media, Digital Marketing Agency, PPC, Industrial Web Design, WordPress https://millermediadev.cloudaccess.host/category/b2c-user-experience/ 32 32 How to make Google LOVE your website. https://www.millermediainc.com/how-to-make-google-love-your-website/ https://www.millermediainc.com/how-to-make-google-love-your-website/#respond Mon, 10 Feb 2020 14:21:00 +0000 https://www.millermediainc.com/miller-blog/?p=2013 As a business one of your key goals is to make it easier for your customers to find you when they are looking for your product or service. We have outlined some of the basics of SEO to give your website the best chance to place organically with Google. Believe it or not millions of websites …

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As a business one of your key goals is to make it easier for your customers to find you when they are looking for your product or service. We have outlined some of the basics of SEO to give your website the best chance to place organically with Google. Believe it or not millions of websites are built with little or no search engine optimization and without many of the basics I’ve outlined below.

RESPONSIVE DESIGN

That’s right Google favors websites that use responsive design and who are we to argue with Google?

WEBSITE SPEED

Page speed is a measurement of how fast the content on your page loads. The speed of your mobile site is a much more important signal now that Google is indexing mobile 1st.

KEYWORDS

The choice of keywords you target on your website is one of the major steps in the implementation of a successful SEO strategy. Try to focus keywords that matter the most while providing your reader with quality and useful content.

HIGH QUALITY, OPTIMIZED CONTENT

The choice of keywords you target on your website is one of the major steps in the implementation of a successful SEO strategy. Try to focus keywords that matter the most while providing your reader with quality and useful content.

UX & TECHNICAL SEO

This includes the overall experience from the initial interaction in the SERPs, to the landing page experience, and even the experience after they leave your site. Think about how you can help your users have the best possible experience while and what value you can provide to them during their visit.

Call us today 248-528-3600

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SCARY DIGITAL MARKETING STRATEGIES https://www.millermediainc.com/scary-digital-marketing-strategies/ https://www.millermediainc.com/scary-digital-marketing-strategies/#respond Thu, 31 Oct 2019 19:04:06 +0000 https://www.millermediainc.com/miller-blog/?p=1986 No matter which industry you’re in, keeping in touch with your clients is crucial in the execution of a successful digital marketing strategy. But even those with the best of intentions can sometimes come off a bit scary thanks to a few common marketing pitfalls. Which monster most resembles your marketing strategy style. GHOST Are …

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No matter which industry you’re in, keeping in touch with your clients is crucial in the execution of a successful digital marketing strategy. But even those with the best of intentions can sometimes come off a bit scary thanks to a few common marketing pitfalls.

Which monster most resembles your marketing strategy style.

GHOST

Are you haunting your clients with too many emails, phone calls or letters? We understand the impulse — after all, staying in touch with your clients after a completed transaction will keep you from blindsiding them with communication when you’re ready to ask for their business or for referrals. However, we’ve all hit the unsubscribe button when a company sends us too many emails. 

Don’t get GHOSTED.

VAMPIRE

Hey there, bloodsucker. While your intentions may be in the right place, if you’re reaching out to your clients with only information about you or your company, you’re probably sending the wrong message. 

Wake up vampire its not all about you.

MUMMY

Are you still sending snail mail? If so you might be wrapped up in old-school marketing way of thinking. Do you know how many of those letters are going directly into the recycling bin without being opened? 

Things like snail mail, fax and ads in yellow pages are mummified, not because they’re uncool, but because there’s no way to track your return on investment.

STOP the madness Mummy.

ZOMBIE

If you’re not doing anything at all to stay in touch with your clients, consider yourself a marketing zombie. 

You might be extra busy, you might think, “I have all the business I need,” or you might not want to “annoy” your clients. The fact is this: if you’re not keeping your name in front of your clients.

You’re NOT a ZOMBIE right?

WEREWOLF

It must be a full moon, because that’s the only time your clients hear from you. If you’re only contacting your client when it’s time for them to renew their policy, upgrade their plumbing, refinance their home, etc., then you are a werewolf. 

Your Customers Aren’t Werewolves; Stop Looking for a Marketing Silver Bullet

Bringing your monstrous marketing habits under control might take some effort, but your clients and your bottom line will thank you. Now that you’re on your way back to humanity, go forth and terrorize the neighborhood no more! (And have a few pieces of candy. You’ve earned it.)

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How to Optimize Your Website Content For Google https://www.millermediainc.com/how-to-optimize-your-content-for-google/ https://www.millermediainc.com/how-to-optimize-your-content-for-google/#respond Thu, 15 Aug 2019 20:32:45 +0000 https://www.millermediainc.com/miller-blog/?p=1954 Google has changed dramatically since the “beta” version was launched back in January 1996. And many of the best practices for optimizing your website content have changed significantly, too. So, how do you optimize your website content for Google visibility and traffic today? 1. Conduct Keyword Research to Find Search Terms People Are Likely to …

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Google has changed dramatically since the “beta” version was launched back in January 1996. And many of the best practices for optimizing your website content have changed significantly, too. So, how do you optimize your website content for Google visibility and traffic today?

1. Conduct Keyword Research to Find Search Terms People Are Likely to Use

Well, the first step in Google News optimization is conducting keyword research to find 85% of the news search terms that people are likely to use. How do you do that?

2. Write a Clear, Concise Headline

Despite getting revamped, Google News continues to rely heavily on page titles to determine ranking.

3. Use Subheads & Text Formatting for Emphasis

What about subheads? Well, they’re a good place to incorporate additional keywords that aren’t in your headline.

They also provide early supplemental guidance to readers as they decide whether to continue reading longer news content.

4. Question the Conventional Wisdom That Says: Keep It Short

Now, I’m often asked, “How long should optimized news content be?”

But, there is no simple formula for calculating how long your article or release should be in order to be optimized for Google News.

But, it’s time to question the conventional wisdom that says: Keep it short.

5. Include Photos & Videos

Although rich textual content is important, so are photos and videos.

Google News displays images associated with articles included in its index, although it sometimes pairs relevant images with articles from different sources.

6. Add Meaningful Links

It’s okay to use links in your story or release to direct your audiences to relevant additional content.

This includes:

  • Sidebars and photo galleries for readers.
  • Campaign-specific landing pages and product purchase pages for customers.

I should remind you that Google is constantly changing. This year Google updated algorithms 3,200 times.

So, I should probably add a “Best if used by (or before)” date to some of the tips in this article.

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B2B and B2C Website User Experiences Are Converging. https://www.millermediainc.com/b2b-and-b2c-website-user-experiences-are-converging/ https://www.millermediainc.com/b2b-and-b2c-website-user-experiences-are-converging/#respond Mon, 24 Jun 2019 14:45:04 +0000 https://www.millermediainc.com/miller-blog/?p=1909 We often think of B2B buyers as this different group of “businessdecision-makers,” but it is important to remember that they are also B2Cbuyers in their personal lives. Make every experience epic for everyone. How do you deal with this paradigm shift? The solution is very simple. Remember the four Es: Make every experience epic for …

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We often think of B2B buyers as this different group of “business
decision-makers,” but it is important to remember that they are also B2C
buyers in their personal lives.

Make every experience epic for everyone.

How do you deal with this paradigm shift? The solution is very simple. Remember the four Es: Make every experience epic for everyone.

Here are three steps to get you started:

1. Interview Your Customers

Begin by doing research on your customers. You are not the customer. Don’t fall into the trap of an opinion-driven design. This is how many projects fail.

2. Develop Personas And CJMs

Develop buyer personas and customer journey mapping (CJM) research. Focus on documenting common steps and tasks that your users take on the website, paying special attention to their goals and what could get in their way. With personas and journeys documented, your team can find alignment and have a point of reference to ensure that what you end up building will be truly customer-centric.

3. Test With Real Users

Test early, and test often with real users (your customers or users fitting your personas). When you test your solutions with real users, you can catch and fix many more issues before your website is finalized. This saves time and money, as well as prevents embarrassments from happening once the new or redesigned experience is launched.

Ask yourself: What would be the cost of getting it wrong and losing even 5%, 10% or 20% of business because of misalignment with your B2B users? Remember, good UX can lead to good business, but bad UX can lead to bad business. Which one would you rather?

Ref: https://www.forbes.com/sites/forbestechcouncil/people/andrewkucheriavy/

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